Our Story

About ExcellenceDental Network

Founded in East Hartford, Connecticut, Excellence Dental Network LLC was established to give independent dental practices access to the same operational infrastructure that large dental groups enjoy — without sacrificing their independence.

Excellence Dental Network leadership team in modern conference room reviewing practice growth strategies and operational reports

East Hartford, CT · Est. 2018

Our Purpose

"To empower dental practices to focus on patient care while we handle operational excellence."

We started Excellence Dental Network because we saw talented dentists spending 40% of their time on administrative tasks instead of caring for patients. That's a problem we know how to solve.

By partnering with us, dental practices gain a dedicated team of administrative professionals, financial analysts, technology specialists, and marketing experts — all working together to build a stronger practice.

Patient-Centered

Every operational decision we help make is filtered through one question: does this improve the patient experience?

Transparent & Fair

We foster transparent, fair, and competitive workplaces, honoring the diversity of each practice and its team.

Growth-Oriented

We nurture professional and personal growth — for dental staff, office managers, and clinical directors alike.

Operationally Excellent

State-of-the-art facilities matched by supportive community and leadership. Excellence is our standard, not our aspiration.

Leadership Team

The Professionals Behind Your Growth

Professional headshot of male dental director in white coat in modern dental office environment

Dr. Allan Kwon

Founder & Clinical Director

East Hartford, CT

Dr. Kwon founded Excellence Dental Network with a vision to give independent dental practices access to enterprise-level support. As Clinical Director, he ensures all services align with the highest standards of patient care and clinical excellence.

Clinical OversightPractice DevelopmentDSO Strategy
Professional headshot of female healthcare operations director in professional attire in modern office

Sarah Mitchell

Director of Operations

Hartford, CT

Sarah oversees day-to-day operations for all partner practices, ensuring workflow optimizations and administrative systems are running at peak performance. She brings 12 years of dental practice management experience.

Workflow OptimizationComplianceStaff Training
Professional headshot of male technology director in business casual attire with modern office background

Marcus Thompson

Head of Technology

East Hartford, CT

Marcus leads technology integration across all partner practices, deploying practice management software, EHR systems, and AI-assisted scheduling tools. He ensures every partner benefits from cutting-edge dental technology.

EHR SystemsPractice SoftwareAI Integration
Professional headshot of female marketing director in business attire with bright professional office background

Jennifer Park

Marketing & HR Director

Hartford, CT

Jennifer drives patient acquisition and staff development programs for all partner practices. Her marketing campaigns have brought over 500 new patients to EDN partner offices in the last year alone.

Digital MarketingPatient AcquisitionHR Management
Understanding DSOs

What Is a Dental Service Organization?

A Dental Service Organization (DSO) provides shared administrative, operational, and business services to multiple dental practices. Think of it as having a full corporate support team — without building one yourself.

DSOs like Excellence Dental Network allow dentists to focus entirely on clinical excellence while we manage the business complexity behind the scenes. The result: better patient care, lower costs, and faster growth.

By the Numbers

15+

Partner Offices

$2M+

Admin Savings

4 yrs

Avg. Partnership

Shared Administrative Services

Multiple dental offices share back-office resources — billing, HR, marketing — at a fraction of the individual cost.

Reduced Operating Costs

Economies of scale allow DSO partners to negotiate better vendor pricing, software licensing, and supply costs.

Retained Clinical Independence

Dentists maintain full clinical autonomy. We handle operations — you make all clinical decisions for your patients.

Improved Patient Experience

Streamlined operations, better scheduling, and consistent communication protocols improve patient satisfaction scores.

Our Impact

What We've Accomplished Together

15+

Dental Offices Supported

Across Connecticut

25%

Patient Retention Increase

Average across all partners

100+

Staff on Our Systems

Using integrated software

35%

Admin Error Reduction

Through workflow automation

$2M+

Admin Cost Savings

Generated for partners

22

Expert Team Members

Dedicated professionals